PreOncology LLC, PreOncology Institute, PA, and their affiliated entities, as applicable, respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, use our digital tools, or participate in the PreOncology Program.

PreOncology operates through both a non-clinical business and technology entity and a clinical medical practice. PreOncology LLC may provide non-clinical management, technology, administrative, business, and platform-related services. PreOncology Institute, PA provides clinical medical services.

Because of the nature of our services, some information we collect may include personal information, health information, genetic or genomic information, or protected health information under applicable law.

This Privacy Policy applies to information collected through our website and related digital services. When PreOncology Institute, PA provides medical services, certain health information may also be governed by HIPAA and by our separate Notice of Privacy Practices.

1. Information We Collect

We may collect the following categories of information:

Personal Information

This may include your name, email address, phone number, mailing address, date of birth, demographic information, and other information you provide when contacting us, requesting information, registering for services, or interacting with the PreOncology Program.

Health and Medical Information

Depending on your relationship with us, we may collect information related to your personal medical history, family history, cancer risk factors, lifestyle factors, prior screenings, laboratory results, imaging reports, genetic or genomic information, biomarker results, medications, allergies, physician information, and other clinical information relevant to cancer prevention and early detection.

Genetic and Genomic Information

The PreOncology Program may involve genetic or genomic testing, including whole genome sequencing or related analysis. This information may be used to support personalized cancer risk assessment, surveillance planning, clinical review, and care coordination.

Website and Device Information

When you visit our website, we may collect technical information such as IP address, browser type, device type, pages visited, referring website, time spent on pages, and similar usage data. We may use cookies, pixels, analytics tools, and similar technologies to improve website performance and understand how visitors use our site.

Communications

We may collect information when you email us, submit forms, request a consultation, participate in surveys, communicate with our team, or otherwise interact with us.

2. How We Use Information

We may use information for the following purposes:

To respond to inquiries and provide information about PreOncology.

To determine whether our services may be appropriate for you.

To register members and support participation in the PreOncology Program.

To perform cancer risk assessment and support personalized prevention and early detection planning.

To coordinate testing, imaging, laboratory services, genetic testing, physician review, and care coordination.

To communicate with you, your primary care physician, and other members of your care team, as authorized.

To operate, maintain, improve, and secure our website, platform, and services.

To support clinical quality, safety, audit trails, compliance, and internal operations.

To develop, validate, monitor, and improve clinical decision support tools, risk models, surveillance protocols, and related technology, using de-identified, aggregated, or otherwise legally permitted data where appropriate.

To comply with applicable laws, regulations, legal processes, contractual obligations, and professional standards.

3. Clinical Information and HIPAA

PreOncology Institute, PA may be a HIPAA-covered health care provider. When PreOncology Institute, PA collects, uses, or discloses protected health information in connection with medical care, that information may be governed by HIPAA and by our separate Notice of Privacy Practices.

HIPAA may provide patients with certain rights related to their protected health information, including rights to access medical records, request corrections, request restrictions, request confidential communications, and receive an accounting of certain disclosures.

This Privacy Policy does not replace the PreOncology Institute, PA Notice of Privacy Practices.

4. How We Share Information

We do not sell your health information.

We may share information as reasonably necessary for the following purposes:

With Your Care Team

We may share information with your primary care physician, PreOncology clinicians, genetic counselors, nurse practitioners, imaging centers, laboratories, and other health care professionals involved in your care or authorized by you.

Between PreOncology Entities

Information may be shared between PreOncology LLC, PreOncology Institute, PA, and affiliated entities as permitted by law to support clinical care, care coordination, administrative services, technology operations, compliance, quality assurance, and operation of the PreOncology Program.

With Service Providers and Vendors

We may share information with trusted vendors who help us operate our website, technology platform, laboratory coordination, imaging coordination, scheduling, payment processing, analytics, cybersecurity, cloud infrastructure, customer support, and other business operations. These vendors are required to protect information and use it only for permitted purposes.

With Laboratories, Imaging Centers, and Clinical Partners

We may share information with third-party laboratories, genetic testing providers, imaging centers, radiology partners, pathology providers, and other clinical partners to support testing, reporting, interpretation, and care coordination.

For Legal, Compliance, and Safety Purposes

We may disclose information when required or permitted by law, including to comply with subpoenas, court orders, regulatory requirements, reporting obligations, licensing requirements, fraud prevention, security investigations, or to protect the rights, safety, and property of PreOncology, our members, clinicians, partners, or others.

In Connection With Business Transactions

If PreOncology is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable legal protections.

5. De-Identified and Aggregated Data

We may use and disclose de-identified, anonymized, or aggregated data for research, analytics, model development, validation, quality improvement, publication, regulatory submissions, product development, business planning, and similar purposes, where permitted by law.

De-identified or aggregated data does not identify you personally and is not intended to be re-identified.

6. Artificial Intelligence and Clinical Decision Support

PreOncology may use computational models, risk engines, clinical decision support tools, and AI-enabled systems to support cancer risk assessment, surveillance planning, educational content, and clinician review.

These tools are intended to support clinical judgment, not replace it. Clinical decisions remain subject to review by qualified health care professionals.

PreOncology does not use AI tools to independently diagnose cancer, make treatment decisions, or replace physician judgment. Any clinical recommendations provided through the PreOncology Program are subject to clinician review and approval.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate the website, remember preferences, understand site traffic, measure marketing performance, improve user experience, and protect against fraud or security threats.

You can control cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

We do not knowingly use website tracking technologies to disclose protected health information in violation of applicable law.

8. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information and health information from unauthorized access, use, disclosure, alteration, or destruction. These may include access controls, encryption, audit logging, vendor review, secure cloud infrastructure, and workforce privacy training.

No system can be guaranteed to be completely secure. You should use caution when transmitting information electronically.

9. Data Retention

We retain information for as long as reasonably necessary to provide services, operate our business, comply with legal and regulatory obligations, maintain medical records, resolve disputes, enforce agreements, support audit trails, and improve our program.

Medical records may be retained in accordance with applicable federal and state law and professional standards.

10. Your Choices and Rights

Depending on your relationship with us and applicable law, you may have rights to:

Request access to certain personal information.

Request correction of inaccurate information.

Request deletion of certain information, where legally permitted.

Request restrictions on certain uses or disclosures.

Opt out of certain marketing communications.

Request a copy of certain medical records.

Withdraw certain authorizations, where applicable.

To exercise these rights, contact us using the information below. We may need to verify your identity before responding.

11. Marketing Communications

You may opt out of marketing emails by using the unsubscribe link in the email or contacting us directly.

Even if you opt out of marketing communications, we may still send you non-marketing messages related to your account, care, transactions, legal notices, or service updates.

12. SMS Messaging and Text Communications

PreOncology may use SMS/text messaging to communicate with you when you provide your mobile phone number and, where required, consent to receive text messages.

We may collect and use your mobile phone number to send SMS messages related to your PreOncology account, care journey, appointments, program tasks, and account security. These messages may include, but are not limited to:

• one-time passcodes or verification codes for account authentication;
• appointment reminders and scheduling updates;
• reminders to complete program tasks, such as intake forms or risk assessment questions;
• account, service, or care-related notifications.

Message frequency varies based on your account activity, appointments, care journey, and communication preferences. Message and data rates may apply. SMS messages may be sent using your mobile carrier’s messaging or data services, and your carrier may charge you for sending or receiving messages. PreOncology is not responsible for any fees charged by your mobile carrier.

For optional SMS notifications, you may opt out at any time by replying STOP to any text message. You may reply HELP for assistance. You may also contact PreOncology for support at [email protected].

PreOncology does not sell your mobile phone number. We may share your mobile phone number with service providers who help us send SMS messages, operate our technology platform, support authentication, coordinate care, or provide customer support. These service providers are required to use the information only for permitted purposes.  Mobile information, including mobile phone numbers and messaging consent, will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS/Text Messaging: By opting in to SMS notifications, you consent to receive transactional text messages from PreOncology regarding your care, appointments, lab scheduling, and program tasks at the mobile number you provide. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Your mobile phone number will not be shared with third parties for marketing or promotional purposes.

Even if you opt out of optional SMS notifications, we may still send you non-marketing communications through other available channels, such as email, related to your account, care, transactions, legal notices, or service updates.

13. Children’s Privacy

The PreOncology website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

If we learn that we have collected information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

14. State Privacy Rights

Certain state privacy laws may provide residents with rights regarding personal information. These rights may vary by state and may not apply to all information, especially information governed by HIPAA or other health privacy laws.

If you believe you have rights under a state privacy law, please contact us using the information below.

15. Health Data Breach Notification

If a breach of unsecured health information occurs, we will provide notices as required by applicable law.

16. Links to Third-Party Websites

Our website may link to third-party websites, laboratories, imaging centers, physician practices, payment processors, or other external resources.

We are not responsible for the privacy practices, content, or security of third-party websites.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date.

Continued use of our website or services after changes are posted means you acknowledge the updated policy.

18. Contact Us

For questions about this Privacy Policy or to exercise privacy rights, please contact:

PreOncology
110 Front St, Jupiter FL, 33477
Email: [email protected]

For HIPAA-related questions or requests regarding protected health information, please contact:

Privacy Officer
PreOncology Institute, PA
Email: [email protected]